Shopify analytics.
108 metrics tracked automatically. Connect Shopify in minutes and see what's driving your business.
How Shopify metrics connect.
Your metrics don't exist in isolation. Every Shopify metric is classified as a Signal, Driver, or Outcome and wired into the chains Genie reasons along. Outcomes are the scorecard, drivers are the levers, signals are the early warnings. Hover a metric to see its connections, and drag to explore. How the tier system works →
Shopify metrics, organised.
Every metric Agenie tracks from Shopify, grouped by business function. One governed definition each, shared by every board, card and answer.
Percentage of your sales that is profit (factoring in cost of goods sold)
Average value of orders placed, excluding any post-order adjustments
Number of orders placed
Amount customers spent in your store (subtotal, discounts, taxes, fees, shipping, duties, returns)
Average lifetime spend for customers who ordered on each day
Number of customers who placed an order
Unique customers per day (helper for per-customer metrics)
Number of new customers who placed an order
Average lifetime order count for customers who ordered on each day
Percentage of returning customers relative to all customers who placed orders
Number of returning customers who placed an order
Sum of each active customer's lifetime order count (helper for orders_per_customer)
Sum of each active customer's lifetime total spent (helper for amount_spent_per_customer)
Cost of goods sold for returned items (by order date)
Cost of goods returned by refund date (positive)
Direct cost of goods sold, net of returns (blended: original - returned, matches Shopify)
Cost of goods sold by order date (before returns)
Amount discounted from sales revenue
Value of discounts on gift card sales (negative numbers)
Gift card sales revenue, before discounts and returns are factored in
Gift card sales revenue, discounts and returns factored in
Taxes for sales of gift cards
Amount of payments before any refunds
Sales revenue minus the cost of goods sold
Amount of payments after any refunds
Net sales for items with cost data, net of returns (blended: original - returned, matches Shopify)
Number of orders associated with payment transactions
Amount of refunded payments
Amount discounted by shipping-specific discounts
Tax on shipping charges (blended: original + returned, matches Shopify shipping_charge_taxes)
Original shipping tax (before returns)
Shipping tax refunded by refund date (negative)
Number of successful payment transactions
Taxes for the given sale
Taxes for the given sale, excluding those from gift cards
Average hours from first marketing touchpoint to order placement
Average number of marketing interactions before a customer places an order
Number of orders attributed to the first marketing touchpoint
Orders attributed to first touchpoint in customer journey (all traffic sources, not just campaigns)
Sales attributed to first touchpoint in customer journey (all traffic sources, not just campaigns)
Orders attributed to last touchpoint in customer journey (all traffic sources, not just campaigns)
Sales attributed to last touchpoint in customer journey (all traffic sources, not just campaigns)
Number of orders that had multiple marketing touchpoints before conversion
Number of orders that have customer journey tracking data
Number of orders completed in the same session as the first visit
Sum of hours from first touchpoint to order, used for calculating averages
Sum of marketing touchpoints across all orders, used for calculating averages
Average number of days from order placement to shipment
Number of days in the query period (from dim_date)
Forecasted number of days of inventory remaining
Value of discounts you got back from returns
Value of discounts recovered from returns, aggregated by original order date for cohort analysis
Physical units available at end of period (excluding committed and incoming)
Value of all units in inventory at the end of the given period, based on their retail price
Inventory units at the end of the given period
Value of all units in inventory at the end of the given period, based on their cost
Fulfillment rate (units fulfilled / units ordered)
Value of returns, before discounts are factored in
Return value before taxes and shipping adjustments, aggregated by original order date for cohort analysis
Percentage of SKUs that have inventory available
Number of unique SKUs with inventory greater than zero
Units reserved for unfulfilled orders
Units expected from purchase orders or transfers
Quantity of inventory units sold in a given period
Number of orders fulfilled in the selected time period
Percentage of SKUs with zero inventory
Number of unique SKUs with zero inventory
Percent of inventory sold during the given period
Number of items returned for the given sale
Number of items returned, attributed to the refund date (matches Shopify)
Ratio of items returned to items sold (refund-date returns / order-date sales)
Sell-through rate during the given period
Number of unique shipments
Quantity shipped between locations
Original shipping charges (before returns, after discounts, excl tax)
Value of shipping charges refunded to the customer
Shipping charges refunded, aggregated by original order date for cohort analysis
Inventory units at the start of the given period
Value of taxes refunded to the customer
Tax amount refunded on returns, aggregated by original order date for cohort analysis
Sum of days from order to shipment, used for calculating averages
Amount returned (subtotal, discounts, shipping, fees, taxes)
Total return value including product, tax, and shipping, aggregated by original order date for cohort analysis
Total number of unique product variants being tracked
Number of shipments that include tracking information
Percentage of orders with a valid tracking number
Additional fees charged on orders (e.g. handling, gift wrapping)
Number of orders with discounts applied
Import duties charged on orders
Sales revenue, before discounts and returns are factored in
Number of items in the given sale, with returns factored in
Sales revenue, with discounts and returns factored in
Net sales with returns deducted, aggregated by original order date for cohort analysis
Net sales for items with cost data, by order date (before returns)
Net sales returned for items with cost data, by refund date (positive)
Number of orders from first-time customers
Number of orders from customers who've bought from you before
Average number of items per order
Amount customers spent on shipping (blended: original + returned, matches Shopify)
Refund-date total returns for first-time customer orders
Refund-date total returns for returning customer orders
Total sales including taxes and shipping, aggregated by original order date for cohort analysis
Amount new customers spent in your store (subtotal, discounts, taxes, fees, shipping, returns)
Amount returning customers spent in your store (subtotal, discounts, taxes, fees, shipping, returns)
Order-date total sales from first-time customers (before returns)
Order-date total sales from returning customers (before returns)
Amount customers spent on shipping
Total quantity of items sold (gross, before returns)
Questions you can ask about your Shopify data.
- ✓ Pulled net sales by product from Shopify
- ✓ Rolled variants up to product level
- ✓ Ranked year-to-date, returns deducted
Your Apex Race Bib leads with $138,400 in net sales year-to-date, over 21% of top-10 revenue. Three of your top four products are race bibs, $294,400 combined, and four of the ten carry the premium badge: customers are paying for quality.
What is my gross margin by product category this quarter?
Which SKUs have the highest return rate?
How has average order value trended over the last 6 months?
What percentage of revenue comes from repeat customers?
Which products are at risk of stocking out this month?
What share of orders are discounted, and what is it costing?
How are fulfilment times trending month over month?
How do first-time and returning customer orders compare?
Combine with your other tools.
Agenie connects your entire stack. Shopify data combines with every other connector into Blended KPIs.
Connect Shopify and start
asking questions today.
Free to start. Live in minutes. No engineers required.
No credit card required · Or book a demo